Thank you for visiting the customer support site for the DRAGEN Baseboard Management Controller (BMC) user account vulnerability correction.** The following list contains the impacted DRAGEN systems. Illumina has identified changes that you should apply to mitigate the vulnerability. Illumina requires that these actions are performed on all impacted systems, regardless of whether the instruments are connected to an external internet or local network. Refer to the instructions below.

Illumina DRAGEN Server v4
Illumina DRAGEN Server (as part of NovaSeq 6000Dx*)
Illumina DRAGEN Server (as an option with NextSeq 550Dx*)

*For in vitro diagnostic use.

Failure to follow these instructions could leave your system exposed to the vulnerability.

Note: The following instructions are to be applied directly to the DRAGEN server, not to the sequencing instruments to which they are associated.

** Per FSN2024 -1635 (M-AMR-01544) / PQN2024 -1636 (M-AMR-01545)

Files

FILE NAME

FILE INFO

DATE POSTED

DRAGEN Baseboard Management Controller (BMC) User Account Vulnerability Correction

DRAGEN Baseboard Management Controller Update

User Account Vulnerability Correction

Files

FILE NAME

FILE INFO

DATE POSTED

DRAGEN Baseboard Management Controller (BMC) User Account Vulnerability Correction - English

Verification Form for FSN2024-1635

Verification Form for PQN2024-1636

DRAGEN Baseboard Management Controller (BMC) User Account Vulnerability Correction - Czech

DRAGEN Baseboard Management Controller (BMC) User Account Vulnerability Correction - Finnish

DRAGEN Baseboard Management Controller (BMC) User Account Vulnerability Correction - French

DRAGEN Baseboard Management Controller (BMC) User Account Vulnerability Correction - German

DRAGEN Baseboard Management Controller (BMC) User Account Vulnerability Correction - Italian

DRAGEN Baseboard Management Controller (BMC) User Account Vulnerability Correction - Polish

DRAGEN Baseboard Management Controller (BMC) User Account Vulnerability Correction - Slovenian

DRAGEN Baseboard Management Controller (BMC) User Account Vulnerability Correction - Spanish

DRAGEN Baseboard Management Controller (BMC) User Account Vulnerability Correction - Swedish

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DRAGEN Baseboard Management Controller (BMC) User Account Vulnerability Correction

DRAGEN Baseboard Management Controller Update

User Account Vulnerability Correction

Files

FILE NAME

FILE INFO

DATE POSTED

Contact Us

Technical Support

Share With Tech Support

Other Support

Contact Us

Technical Support

techsupport@illumina.com

Other Support