HiSeq 1500 Support
HiSeq 1500 System
Support Resources
The HiSeq 1500 System has been discontinued. Illumina will support the instrument and intends to supply the reagents through February 28, 2023. To find an alternative instrument, use the Platform Comparison Page.
Documentation
Software Downloads
Tools
View AllCustom Protocol Selector
Generate end-to-end documentation tailored to your experiment.
Library Prep and Array Kit Selector
Determine the best kit for your project type, starting material, and method or application.
Sequencing Coverage Calculator
Determine reagents and sequencing runs for your desired coverage.
Training
View AllMaximize the effectiveness of your Illumina system, train new employees, or learn the latest techniques and best practices. We offer support webinars, online courses, expert video tips, and instructor-led trainings.
Featured Training
HiSeq 1500/2500: Best Practices
Tips for instrument mode changes and washes, performing a sequencing run, data compression options, and instrument maintenance.
Is My HiSeq or MiSeq Run Overclustered?
An Illumina Field Applications Scientist shows you how to use Sequencing Analysis Viewer (SAV) to look for common symptoms of an overclustered HiSeq or MiSeq flow cell.
HiSeq Expert Video Tips Part 2: Instrument Computer Tips
Tips for navigating the instrument's Port Manager, formatting hard drives, and setting up a second run.
Online Community
Join the Conversation
The Community at Illumina can help you connect with peers and industry experts, share best practices, exchange tips and tricks, and get the support you need in easy-to-use online forums.
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Lab Management Made Simple
Insight into your entire relationship with Illumina, at a glance. Keep up with instrument runs, product orders, support inquiries, and more through a personalized dashboard.
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